Frequently Asked Questions

Does everyone in my group need to have a CourtReserve account?

Yes. We need EVERY person that comes in to use our facility to create an account to sign the liability waiver. Once you sign the waiver, you won’t have to do it again. When prompted to select “membership”, choose the free option “general public”.

What is a DUPR rating and what level should I play at?

We believe competitive play is fun play. We organize our open play sessions and leagues by DUPR ratings to foster a fair and level playing field for each player.

Dynamic Universal Pickleball Rating (DUPR) is a global rating system for pickleball players of all levels.

What is your cancellation/rescheduling policy?

Court Reservations, Open Plays, and all other pickleball programming: All cancellations go back on your account as credit to use at Chip’s in the future. You must cancel your registration 24+ hours in advance to receive full credit for your cancellation. Any reservation canceled less than 24 hours in advance will not be credited back to your account or refunded to your original method of payment.

Memberships: For the Sauna & Cold Plunge only, called our Wellness Membership. Pickleball is completely open to the public.

Not feeling it? Cancel at any time. You will be able to finish out the remainder of the current period you have paid for. In the absence of a membership, you’ll need to opt into the “general public” membership option to book courts and sauna spots.

Do you have paddle/ball rentals?

Yes. Paddles are for rent for $5/per. Rental paddles come with a ball.

Do you have lockers?

Yes! We have 12 lockers available in the wellness center and 32 more lockers near the warm-up area for you to store your belongings. Easily create your own code to keep everything secure without having to bring your own lock. Many of our players prefer to use the benches on each court to keep their belongings close by.

What temp do you keep the sauna and cold plunge?

The sauna is kept at 170-175 degrees F. The cold plunge is kept at 45 degrees F. The sauna is HOT and the cold plunge is VERY cold.

What kind of balls should I use at Chip’s?

Our courts have professional outdoor surfaces, so we use outdoor balls. We have yellow Franklin X-40 balls for sale in the lobby for $4.

Do you accommodate private events?

Yes! If you are interested in hosting a private event (groups of 12+), please contact events@chipspickleball.com or call 651-371-2266. Chip’s is the ideal place for a corporate gathering or a pickleball-themed birthday party.